Helping Employers Overcome Wellness Program Disconnect

By: Cort Olsen, Employer Benefit Advisor

April 21, 2016

HR executives and business leaders are not always aligned about employee well-being or wellness solution buy-in, new research shows, signaling a need for adviser help to bridge the disconnect.

Optum’s seventh annual workplace study surveyed wellness budgets, return on investment (ROI), incentive strategies and challenges in building a culture of health among companies of all sizes.

Seventeen percent of HR executives versus 30% of business leaders think employee well-being is” very good,” according Optum Health’s Seventh Annual Wellness in the Workplace Study, conducted by the Optum Resource Center for Health & Well-Being.

On the other hand, 41% of HR executives versus 32% of business leaders say wellness solutions are important to the benefits mix.

Seth Serxner, chief health officer for Optum says it is important for benefit advisers and consultants to make sure that both HR executives and business leaders are all on the same page when it comes to understanding their wellness programs.

“[Advisers] might think they have everyone on board when speaking to HR executives,” Serxner says. “However, when HR goes to pitch this program to a CFO or members of the C-Suite, they may need to adjust how they present the business case.”

While HR managers view some of the non-financial productivity and moral factors that are important in a wellness program, the non-HR managers are focused on the bottom line, ROI, cost containment and healthcare cost issues, he adds.

“[Non-HR managers] tend to think the population is healthier and more well than the HR folks,” Serxner says. “So they may not think there is as much of a problem as the people who are closer to the data and understand the health risk condition of the population.”

Optum’s survey did find that wellness budgets are not decreasing, but are actually increasing. Twenty-eight percent of employers increased their wellness program budgets, according to the survey, up from 22% last year.

Serxner says advisers should use the data gathered in this study to help ground their clients in respect to what is happening within the client’s respected industry and with their peers.

“Clients will ask, ‘where do I sit in terms of culture of health, how am I doing with how I am investing my money,’ and what we find is it is very helpful to share some of these benchmarks about what other clients are doing and what the trend over time has been,” Serxner says.

Optum’s seventh annual workplace study surveyed wellness budgets, return on investment (ROI), incentive strategies and challenges in building a culture of health among companies of all sizes.

Optum surveyed 554 benefit professionals at U.S. companies across a variety of industries, which offer at least two types of wellness programs to employees. The size of respondent companies ranged from 20% small companies with two to 99 employees, to 38% jumbo employers with 10,000 or more employees.

Continue Reading

The Watko Way

The Watko Way

by Greg Watkins June 19, 2024 Every company touts their culture. But what does that really mean?  Company culture is fundamental to demonstrating uniqueness to your employees and customers.  At Watko Benefit Group, our culture is focused on...

The Watko Way – Dedication

The Watko Way – Dedication

by Jessica Hawkins May 29, 2024 When I joined the insurance industry 5 years ago, I didn't imagine where the journey would take me. What I've come to learn along the way is that I have a true passion for the work that we do at Watko Benefit...

Simplifying Self-Funding

Simplifying Self-Funding

by Katie Mercurio April 30, 2024 As healthcare insurance costs continue to escalate, an increasing number of companies are contemplating the shift to self-funding their employee health insurance plans. Self-funding presents an attractive...