Benefits Navigation Platforms

by Kari Hoback

March 20, 2024

What do employees do when they have questions regarding their benefits?  Where can they go to find information?

One solution is a benefits navigation platform that summarizes all benefit plans within one app, providing on-demand help, whenever and wherever it is needed.  This allows employees to serve themselves at their convenience, right from their mobile phone or tablet.

From within the benefits app, employees and their families may have access to:

  • Plan summaries
  • ID cards
  • Deductible and Out of Pocket Accumulations
  • Provider Search
  • Chat and/or Secure Messaging
  • Virtual care

If employees need additional help, healthcare concierge staff can assist to:

  • Find a specialist or facility and book an appointment
  • Estimate health costs
  • Review medical bills for accuracy
  • Answer benefits questions

When employees are able to access the information they need, they have greater benefits satisfaction, lower healthcare costs, and improved wellbeing.

Continue Reading

Growth

Growth

by Katie Mercurio February 29, 2024 At Watko, a focus on growth is a basic characteristic of our work culture. Having a growth mindset allows us to serve our customers better by learning new ways to improve practices, impact vendor performance, and...

Year-Round Plan Communication

Year-Round Plan Communication

by Jessica Hawkins February 15, 2024 For some employees, their annual open enrollment is the only time of year that they are engaged with their benefits. When employers place a focus on year-round benefits education, employees have the...

It Ain’t Over

It Ain’t Over

by Greg Watkins February 1, 2024 I watched the Yogi Berra documentary on Netflix last night. If you haven’t watched it, there’s much to learn and it is very entertaining. His Yogi-isms and story in general are epic.  Makes me think a lot about the...